ASCP Alerts

We are experiencing unusually high call volumes. We will assist you as quickly as possible.

Live Chats are currently unavailable, however our Customer Relations team is available to assist you at 800.267.2727. We apologize for any inconvenience and will assist you as quickly as possible. Thank you for your patience.

If you have experienced a hardship due to the current COVID-19 pandemic that prohibits you from paying for or renewing your membership, you may be eligible to receive a hardship membership discount. Click here to apply.

The ASCP Board of Certification understands there is uncertainty at this time regarding how the ongoing health crisis may impact your program, eligibility, application, or exam date. We thank you for your patience as we work to best support all constituents throughout this time. Please note that ASCP Customer Relations will not be able to provide the status of the receipt of transcripts, documentation, or the processing of exam applications. Please see the ASCP BOC COVID-19 document for complete information including timelines for the processing of applications.

Our Most Valued Relationship

ASCP members and customers are the heart of ASCP, and it is our most important role to provide the very highest level of customer experience to support your professional careers. We understand that many ASCP members and customers interact with ASCP online, and we have developed a website that is more concise, informative, instructional in tone and focused on the information you need. ASCP representatives are available to assist with all of your professional needs, and our goal is your complete satisfaction. ASCP member and customer feedback is always appreciated. Please continue to let us know how we are doing.

Contact ASCP

Please contact us with questions about ASCP products or services, membership, volunteer opportunities, or applying for awards. ASCP Customer Relations is available Monday through Friday, 8:30 a.m. to 5:00 p.m. CT.

U.S. - (800) 267-2727
International - (312) 541-4848
Fax - (312) 541-4472

For media inquires, click here.

Live Chat

Customer Relations is also available via Live Chat Monday through Friday, 8:30 a.m. to 5:00 p.m. CT.


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Mailing Addresses

Chicago Headquarters
33 West Monroe Street, Suite 1600
Chicago, IL 60603
Phone: (312) 541-4999
Fax: (312) 541-4998

Indiana Office
(Assessment Products [GYN PT, NonGYN & GYN, CheckPath], Book Fulfillment & Returns)
7750 Zionsville Rd, Suite 500
Indianapolis, IN 46268
Phone: (317) 569-9470
Fax: (317) 569-0221

Washington, DC Office
(Advocacy, ePolicy, Government Relations)
1225 New York Avenue NW, Suite 350
Washington, DC 20005
Phone: (202) 408-1110
Fax: (202) 408-1101