Debut Presentation!
4770     Management Rules and Tools: Your Primer for Success!

8:00am - 4:00pm    7.0 CMLE Credits

Anthony Kurec, MS, H(ASCP)DLM
Clinical Associate Professor, Emeritus, SUNY Upstate Medical University, Syracuse, NY

If you want to jump start your supervisory career or enhance your laboratory management skills, this workshop is for you! Today’s clinical laboratory is a highly complex and busy environment that requires skilled supervisors and managers who are well versed in the various aspects of management. But-- if you’ve spent your formative years immersed in science and medicine or you’ve recently taken on a management role-- you probably haven’t had opportunity or time to focus on all the management rules and tools that you need. This workshop will establish your professional development foundation, with essential information in the crucial management areas of finance, operations, human resources, and marketing/customer relations. Topics will include budgeting, leadership, regulatory issues, staff concerns, and much more! In addition, resources for further career enhancement will be provided.

Following this workshop, you will be able to:
  • Discuss key elements in laboratory finances and perform test-cost and break-even analyses.
  • Achieve quality laboratory services, using information, facility, risk, and safety management practices.
  • Describe the four components in laboratory marketing.
  • Apply appropriate skills in managing staff, including recruiting, maintaining, and professional development. 

9336 Body Fluid Analysis: Completely Analyzed!
8:00 am - 3:00 pm    6.0 CMLE Credits

Sandra C. Hollensead, MD FASCP
Emerita, Pathologist and Medical Director, Hematology and Coagulation Laboratory, University of Louisville and University Hospital; Associate Professor, University of Louisville School of Medicine, Louisville, KY

Janine Whitis, H(ASCP)
Hematology Technical Coordinator, University of Louisville Hospital, Louisville, KY

Accurate body fluid analysis requires special skills to aid in diagnosing disease processes. Whether you're a beginner or an experienced laboratorian, this workshop will take your knowledge and skills in body fluid analysis to the next level! You'll benefit from the analysis of the processes needed to become an expert in this area, with step-by-step instructions for manual cell counting, an overview of automated cell count analysis, case examples of cell recognition, advice for integrating results from other lab sections, and a QA/educational process that you can implement in your laboratory. Bring your questions. You'll leave prepared to "Completely Analyze" your own approach to body fluid analysis.

Following this workshop, you will be able to:
  • Describe techniques and procedures that ensure accurate cell counts and differentials in body fluid analysis.
  • Identify features that differentiate reactive versus neoplastic cells.
  • Learn to integrate additional laboratory studies for a complete understanding of body fluid analysis.
  • Design a quality improvement and monthly educational program for body fluid analysis in your laboratory.

9550  A Risk Management Approach to Quality Control

8:30am - 3:30pm     6.5 CMLE Credits

Janice Frerichs, MLS(ASCP)CM
Instructional Services Specialist, Department of Pathology, Carver College of Medicine, The University of Iowa, Iowa City, IA

In today’s laboratory a majority of patient testing is done on platforms that perform discrete testing.  Quality Control (QC) results are no longer associated with a batch of patient samples, but only reflect what is happening on the instrument at a point in time. Laboratories are also using instruments in different ways with many types of staff. The growth of decentralized testing has also created QC challenges for the laboratory. CLSI recently published EP-23, Laboratory Quality Control Based on Risk Management. This workshop will show the participants how to use risk management principles to develop a cost effective quality control program that addresses sources of error throughout the entire analytic process.

Following this workshop, you will be able to:

  • Describe statistical tools used in QC data interpretation.
  • Develop a validation plan when introducing new testing into the laboratory.
  • Select QC rules and establish control limits.
  • Utilize risk management tools to design a cost effective QC program.