Delivery Time
Normal delivery time is 5-7 business days* within the continental US. Delivery time to international destinations is 4-6 weeks. UPS does not deliver to PO boxes.
Sales Tax
California, Illinois and Indiana residents will be charged applicable sales tax. Current tax rates: CA – 8.3%; IN – 6%; IL – 10%
Shipping Rates
Standard shipping charges are added to all orders. Shipping within the continental US is 12%; 15% to Alaska, Hawaii and US Territories.
International Orders
International orders from non-ASCP members:
UK, Continental Europe, Africa & the Middle East, Asia & Australia:
Eurospan Group
3 Henrietta Street
London WC2E 8LU
United Kingdom
Trade Orders & Inquiries:
Tel: +44 (0) 1767 605972
Fax: +44 (0) 1767 601640
Email: eurospan@turpin-distribution.com
Individual Orders:
www.eurospanbookstore.com/ascp
Individuals may also order using the contact details above
For Further Information:
Tel: +44 (0) 207 240 0856
Fax: +44 (0) 207 379 0609
Email: info@eurospangroup.com
Mexico, Belize, El Salvador, Costa Rica, Colombia, Ecuador, Bolivia, Brazil, Surinam, Uruguay, Argentina, Guatemala, Honduras, Nicaragua, Panama, Venezuela, Peru, Chile, Guyana, French Guyana, Paraguay, and all Caribbean Islands:
Cranbury International
www.cranburyinternational.com
All Other International Shipping Rates (amounts in US dollars):
|
Order Total
|
Canada/Mexico/Caribbean
|
All Other Countries
|
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Up to $50
|
$15.00
|
$20.00
|
|
$51- $100
|
$25.00
|
$35.00
|
|
$101-$150
|
$35.00
|
$55.00
|
|
$151-$200
|
$45.00
|
$65.00
|
|
$201-$300
|
$55.00
|
$75.00
|
|
$301-$500
|
$60.00
|
$80.00
|
|
Over $500 by weight
|
Quote
|
Quote
|
 |
I never received my order. |
 |
Contact ASCP Customer Service. We will contact the shipper to locate your order. |
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Need a rush order? |
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ASCP offers expedited shipping for an additional fee. |
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Can you bill the shipping charge to our company’s shipping account? |
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Yes, we will need the name of the shipper and your account number. |
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Need a price quote? |
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Let us prepare a quote for you. We can email or fax it for your convenience. |
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I’m an educator. Can I get a desk copy? |
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Yes, we ask that you pay for the desk copy. Once we receive your order for 5 or more books, we’ll issue a full refund of your purchase. |
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Ordering for a bookstore? |
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We offer special discounts to bookstores. |
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Was your book damaged or defective? |
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Your book will be replaced at no cost to you. |
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Did you receive the wrong item? |
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We’ll get the correct book shipped to you at no cost. |
If you have any other questions, call ASCP Customer Service Monday – Friday, 8am – 5pm Central Time at (800) 267-2727, option 2. or email us by completing a Customer Feedback Form.
