Shipping, Rates and Order Information

Delivery Time
Normal delivery time is 5-10 business days* within the continental US. Delivery time to international destinations is 4-6 weeks.

Sales Tax
California, Illinois and Indiana residents will be charged applicable sales tax. Current tax rates: CA – 8.3%; IN – 6%; IL – 10%

Shipping Rates
Standard shipping charges are added to all orders. Shipping within the continental US is 12%; 15% to Alaska, Hawaii and US Territories.

International Orders

International orders from non-ASCP members:

UK, Continental Europe, Africa & the Middle East, Asia & Australia:

Eurospan Group
3 Henrietta Street
London WC2E 8LU
United Kingdom

Trade Orders & Inquiries:
Tel: +44 (0) 1767 605972
Fax: +44 (0) 1767 601640

Individual Orders:
Individuals may also order using the contact details above

For Further Information:
Tel: +44 (0) 207 240 0856
Fax: +44 (0) 207 379 0609

Mexico, Belize, El Salvador, Costa Rica, Colombia, Ecuador, Bolivia, Brazil, Surinam, Uruguay, Argentina, Guatemala, Honduras, Nicaragua, Panama, Venezuela, Peru, Chile, Guyana, French Guyana, Paraguay, and all Caribbean Islands:

Cranbury International

All Other International Shipping Rates (amounts in US dollars):

Order Total


All Other Countries

Up to $50



$51- $100















Over $500 by weight



FAQs About Book Orders
I never received my order.
Contact ASCP Customer Service. We will contact the shipper to locate your order.
Need a rush order?
ASCP offers expedited shipping for an additional fee.
Can you bill the shipping charge to our company’s shipping account?
Yes, we will need the name of the shipper and your account number.
Need a price quote?
Let us prepare a quote for you. We can email or fax it for your convenience.
I’m an educator. Can I get a desk copy?
Yes, we ask that you pay for the desk copy. Once we receive your order for 5 or more books, we’ll issue a full refund of your purchase. (Note: Promotion excludes apps and eBooks)
Ordering for a bookstore?
We offer special discounts to bookstores.
Was your book damaged or defective?
Your book will be replaced at no cost to you.
Did you receive the wrong item?
We’ll get the correct book shipped to you at no cost.

If you have any other questions, call ASCP Customer Service Monday – Friday, 8am – 5pm Central Time at (800) 267-2727, option 2. or email us by completing a Customer Feedback Form.