MedMonthly examines medical laboratory call centers with Sue Zaleski, MA, SCT(ASCP)HT
Monday, December 05, 2011
ASCP Council of Laboratory Professionals Chair M. Sue Zaleski, MA, SCT(ASCP)HT, discusses with MedMonthly how the lab call center has helped streamline communication between physicians and the laboratory. Zaleski describes how official lab staff rotates into the call center to provide health system physicians immediate access to expert pathology information.
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