Susan M. Brown, MT(ASCP)CLS

2012 ASCP Member Excellence in Management Award

“Susan’s proficiency and knowledge in the profession of laboratory medicine were proven to our pathologists before she joined YPI and were immediately apparent. Susan has thrived as a team player and is not at all ill at ease at helping out in all areas of our laboratory and pathology practice, when the schedule becomes too demanding for me, the pathologists, or our staff.”
—YPI Executive Director Vicki McCarthy, CPA, MBA

A role model for young healthcare professionals, Susan M. Brown, MT(ASCP)CLS, has wonderfully honed clinical skills and a manner that evokes admiration from her colleagues. 

During her 40-year career, she has held progressively responsible positions at laboratories in Wyoming, California, Montana, and Colorado. In 2000, she joined Yellowstone Pathology Institute, Inc. (YPI), in Billings, Mont., as Client Service and Quality Management Director. She retired from YPI last year and continues to work with the Institute as a consultant.

Ms. Brown has demonstrated exceptional leadership skills in laboratory management, is well informed about various topics, puts in countless extra hours of work to ensure her work is impeccable, and always goes the extra mile, according to her colleagues. 

“Susan’s proficiency and knowledge in the profession of laboratory medicine were proven to our pathologists before she joined YPI and were immediately apparent,” wrote YPI Executive Director Vicki McCarthy, CPA, MBA. “Susan has thrived as a team player and is not at all ill at ease at helping out in all areas of our laboratory and pathology practice, when the schedule becomes too demanding for me, the pathologists, or our staff.” 

Her contributions to laboratory quality have included serving as YPI’s Facility Safety Officer and Team Leader for Lean Projects; developing and implementing a Total Quality Improvement Program; and ensuring that compliance and quality control requirements were met.        

Ms. Brown first became involved with ASCP during her internship at Mercy Hospital, Bakersfield, Calif., when she sat for the ASCP examination for certification. “I have always considered ASCP to be the prestigious organization of the laboratory field,” she wrote.

She credits one of her mentors, J. Kenneth McClatchey, PhD, her technical supervisor at the National Health Laboratories in Denver with instilling in her the belief that quality patient care must be at the root of everything that professionals do in the laboratory.