Lab Management University

Introducing Lab Management University
A Joint Collaboration Between APF and ASCP

How it Works
Courses
Pricing
LMU Know
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ASCP Members: $499
List Price: $599


Laboratory Management University (LMU) is a new certificate program that improves competency in laboratory management. LMU is created for residents, fellows, pathologists, and laboratory professionals.

Lab Management University is for individuals moving into leadership positions, or who are in the leadership realm and want to bolster their experience. LMU provides an engaging curriculum and a faculty comprised of the who's who of laboratory leaders that will boost your resume and help you as you advance in your career.

View the new, interactive LMU Course Demo


If you have completed all prescribed requirements, please click here to submit a request for your certificate in lab management! We will verify you satisfied all completion requirements and send your certificate via mail. Thanks so much for your participation.


Lab Management University Faculty

Ronald L. Weiss, MD, MBA FASCP
President and Chief Operating Officer
ARUP Laboratories
Professor of Pathology
University of Utah School of Medicine
Salt Lake City, UT

 

Lauren Gilmore, MD
Department of Pathology
Beth Israel Deaconess Medical Center
Boston, MA

Alfred W. Campbell, MD FASCP
Obstetrics & Gynecology, Pathology, and Anatomic
Pathology & Clinical Pathology
Carolinas Pathology Group
Spartanburg, SC

 

David C. Hoak, MD FASCP
Laboratory Medical Director
InCyte Pathology
Spokane Valley, WA

Lewis A. Hassell, MD FASCP
Associate Professor of Pathology
University of Oklahoma HSC
Oklahoma City, OK

 

Melissa Lord-Toof
Associate Director
American Pathology Foundation
Laguna Beach, CA

Tricia L. Hughey
Vice President of Business Development
UniPath
Denver, CO

 

John A. Baci, MBA
Director of Pathology Administration
Boston Children's Hospital
Children's Hospital Pathology Foundation, Inc.
Boston, MA

 

Kent B. Lewandrowski, MD FASCP
Associate Chief of Pathology
Massachusetts General Hospital
Professor of Pathology
Harvard Medical School
Boston, MA

 
 

Amy J. Wendel Spiczka, M.S. SCT, MB, HTL (ASCP)CM
Manager, Anatomic Pathology
Mayo Clinic Arizona
Scottsdale, AZ

John F. Boyle, PhD
Administrative  Director of Laboratory, Respiratory and Ancillary Services
Mercy Medical Center
New York, NY

 

Jean Marie Marden, MA, CFP®
VP  Human Resources & Development
American Society for Clinical Pathology
Chicago, IL

Elizabeth Wagar, MD FASCP
Professor/Chair, Laboratory Medicine
University of Texas MD Anderson Cancer Center
Houston, TX

 

Kristin Marriott
Director of Support Services
UniPath
Denver, CO

Ronald B. Lepoff, MD FASCP
Clinical Laboratory Director, UCH
Professor
University of Colorado Hospital Clinical Laboratory
Aurora, CO

 

Irina Lutinger, MPH, FACHE, MASCP, MT(ASCP)DLM
Sr. Admin. Director, Clinical Labs
NYU Langone Medical Center
New York, NY

Ruth A. Cheng, MBA, MT(ASCP)
Specimen Processing Area Supervisor, Clinical Laboratories
Penn State Milton S. Hershey Medical Center
Hershey, PA

 

Krista Crews
Executive Director
Pro Path
Dallas, TX

Karen Babish
Vice President of Finance
UniPath
Denver, CO

 

Jeffrey S. Warren, MD FASCP
Department Director
University of Michigan Medical School
Ann Arbor, MI

Richard E. Horowitz, MD FASCP
Clinical Professor of Pathology
University of Southern California (USC)
Emeritus Professor at UCLA
Los Angeles, CA

 

Ulysses Balis MD
Associate Professor, Department of Pathology
Director, Division of Informatics
Director, Informatics Fellowship
University of Michigan Hospital and Health Systems
Ann Arbor, MI

Richard Cooper, Esq
Attorney
McDonald Hopkins LLC
Dennis, MA

 

Jane Pine Wood, Esq
Attorney
McDonald Hopkins LLC
Dennis, MA

Michael Feldman, MD, PhD
Associate Professor, Pathology & Laboratory Medicine
Director, Division of Pathology Informatics - Perelman School of Medicine
Philadelphia, PA

 

Gregory G Davis, MD FASCP
Jefferson Co. Coroner/ME
University of Alabama at Birmingham
Birmingham, AL

Liron Pantanowitz, MD, FASCP
Director of the Pathology Informatics Fellowship
Program/Associate Director of the Pathology
Informatics Division
University of Pittsburgh Medical Center
Pittsburgh, PA

 

Brian R. Jackson, MD, MS
Vice President, Chief Medical Informatics Officer
ARUP Laboratories
Salt Lake City, UT

Heather Signorelli, DO
Pathology Resident, PGY-4
University of Colorado - Denver Campus
Denver, CO

 

Karen Rupke
Quality Auditor
Laboratory Sciences
Grand Rapids, MI

David W Glenn, MASCP, MLS(ASCP)
CEO Emeritus, Consultant, Pilot
Pathology Services, P.C.
North Platte, NE

 

Jeanne Carr, PhD, BCLD, CC, MT(ASCP)
Technical Director, Molecular Microbiology and Virology
Memphis, TN

Richard E Warren, MT(ASCP)SH,DLM
Administrative Director
Memphis, TN

 

Kelley Suskie
Administrator, Compliance Coordinator
Univ of Arkansas College of Medicine
Little Rock, AR

Anil V Parwani, MD FASCP
Staff Pathologist/Dept of Pathology
UPMC Shadyside Hospital
Pittsburgh, PA

 

Jonathan M Heller
Administrator, Laboratory Medicine
Georgetown University
Washington D.C.

Lee H Hilborne, MD, MPH, DLM(ASCP) FASCP
Medical Director, Professor of Pathology and Laboratory
Quest Diagnostics, UCLA
Los Angeles, CA

 

Jason Baron, MD
Medical Director Core Laboratory, Instructor in Pathology
Massachusetts General Hospital, Harvard Medical School
Boston, MA

Greg Bocsi, DO
Director, Department of Pathology
University of Colorado School of Medicine
Denver, CO

  Anthony Kurec, MS, H(ASCP)DLM
Clinical Associate Professor
SUNY Upstate Medical University
Syracuse, NY

Jessica Harms (CONFIRMED)
Senior Marketing Manager
American Pathology Partners, Inc.
Denver, CO

 

Anna M Moran, MD FASCP
Lead Physician for Performance Improvement
University of Pennsylvania Health System
Shillington, PA

Yolanda S. Garcia, MS, MLS(ASCP)CMSBB
Manager, RML Blood Center
Instructor, College of Health Sciences
Rush University Medical Center
Chicago, IL

 

Lee B Springer, PhD, MLT(ASCP)
Director of Laboratory Services
Glencoe Regional Health System
Lester Prairie, MN

Amy L. Thompson, Ph.D., MLS(ASCP)
Associate Professor
Austin Peay State University
Clarksville, TN

   

 

 

Gain the Skills You Need to Advance Your Career

Participants will complete 25 approved LMU courses in six competency areas and receive a Certificate of Completion in Laboratory Management. You will also receive AMA PRA Category1 Credits™ and CMLE credits are available for each course completed. You will gain real life tools through a curriculum that is active and engaging taught by renowned faculty entrenched in managing laboratories day in and day out.

Spring courses are available now! You will receive regular updates throughout the year informing you when additional courses are available.
Enroll Now


No matter what size laboratory you're involved in, many pathologists and laboratory professionals are likely to be involved with the business side
of laboratories.”

-Jeff Warren, MD, FASCP
LMU faculty member
Director of Clinical Pathology Laboratories
University of Michigan Medical School

 

 

Leadership


The Laboratory Medical Director: Roles, Responsibilities and Expectations (Required for Pathologist/Residents)

This course explores the various roles, responsibilities and expectations of Laboratory Medical Directors. Participants will learn what knowledge and skills are essential to be successful at leading and managing laboratory strategies, processes and teams. (Optional for Laboratory Professionals)

The Laboratory Manager/Supervisor: Roles, Responsibilities and Expectations (Required for Laboratory Professionals)

This course focuses on the roles and responsibilities of a clinical laboratory leader who is new to the manager/supervisory positions. This includes expectations of leadership, managing the customer service process, and ways to systematically manage your team to achieve organizational and laboratory goals. (Optional for Pathologist/Residents)

Management Theory: Applying Emotional Intelligence in the Healthcare Environment

This course emphasizes the development of Emotional Intelligence as an essential component of leadership.  Participants will learn new areas where they can apply leadership and management approaches to stay competitive in today’s laboratory and healthcare environment. 

Conducting an Effective Team Meeting

This course examines the skills involved in preparing for and conducting effective meetings aimed at achieving organizational and departmental goals.  Participants will also learn how to facilitate discussion, handle common barriers and avoid time wasters during the course of a meeting. 

Delivering Effective Presentations

Presentations in the laboratory setting are essential to communication, gaining stakeholder support, demonstrating quality processes or leading others to change.  This course focuses on developing and achieving presentation goals, building content, engaging the audience, and preparing PowerPoint presentations and handouts.

Basic Elements of the Strategic Process

This course provides an introduction to basic elements of the strategic process.  Participants will learn about components of vision and mission statements and how to conduct a SWOT analysis.

50 Ways to Lead Your Laboratory (enduring material)

You are continuously asked to do more with less. This session will help you accomplish that task by developing Shared Management Work Teams that improve productivity, raise morale and increase staff retention. You will also explore ways that you can keep yourself motivated while creating a motivational environment for your staff. At the conclusion of this session, participants will be able to: identify how to do more with less by using Shared Management Work Team;, create a motivational atmosphere for the lab, and; recognize 25 Tricks for Success.

Getting to the Soul of Leadership in Laboratory Medicine: The Skills You Need to Navigate Change (enduring material)

This course will help develop leadership skills that are built on personal and social competencies of Emotional Intelligence. It will help to build teams that are effective, communicate well and are focused on conversations and interactivity and help to manage time, harness 'big picture' thinking. It will also help to enhance group emotional intelligence and learn techniques to allay stress in the workplace.

Steps to Developing a Sales Strategy for Your Organization

This course will help you identify steps to developing a sales strategy for your organization.

Personnel Management


Setting Performance Expectations

Performance management is a continuous process between supervisors and laboratory personnel.  Participants will develop key job performance objectives and competencies and performance expectations appropriate for lab personnel. 

Coaching for Performance Improvement

This course focuses on developing skills and methods of helping lab personnel to overcome performance gaps through motivation and coaching.  Participants will examine factors effecting performance in their environment.

Appraising Employee Performance

While each supervisor has a different style, if you do not have a basic understanding of the performance appraisal process and a way of communicating with and preparing your staff, this process may result in disappointments or frustrations for everyone involved. This course will review the performance appraisal process and explain how you and your employees can prepare. You'll also learn how to avoid common errors and best practices for a successful appraisal meeting.

Delegating for Success and Accountability

This course examines how delegating can be instrumental to making the lab more productive, improving staff skills and confidence and achieving goals. You'll learn how to identify what tasks should be delegated and who are the appropriate team members. You'll also be introduced to the delegating process and have an opportunity to practice a delegating discussion with an employee.

Maintaining Ethics in the Laboratory

This course provides a framework for ethical decision making amongst the challenges involved with managing patient care, operations, employees, and finances. This course covers the pathologists' ethical responsibilities towards patients, staff, organization and the profession. As a manager you'll also review your responsibilities for employee rights, non-discrimination, and reporting sexual harassment.

Mis-Hires: How to Avoid Making One and How to Avoid Being One (enduring material)

In this session, participants will identify from case studies important knowledge, skills and practices critical to success at each phase of the hiring process. Key concepts to be covered will be continuous recruitment, honing, owning and maintaining the process, navigating the interview process with purpose and efficiency, other forms of assessment in advance of hiring, negotiation processes and due diligence, orientation and training, and continued recruitment. Approaching the process from both the perspective of the candidate for employment and the prospective employer will generate enhanced value to participants.

Essentials for Creating a Laboratory Job Description

This course will focus on how to develop and write a functional job description. In addition, included are key competencies, sample job descriptions and training and certification options.

Operations


Delegate Effectively to Manage Your Organization (enduring material)

This lecture focuses on effectively delegating tasks to ensure operations run smoothly and efficiently.  You will learn methods for determining which tasks should be delegated and who are the best people to delegate to.  You will also learn communication skills for delegating the task or project to ensure it is successfully completed

Designing Test Menus for a Majority Population

To ensure viability in a rapidly changing health care environment, the clinical laboratory must constantly improve the quality of testing and the test menu offerings. A strategic, well-developed and optimally communicated test menu ensures that the best practices for test ordering and triage are followed consistently for the best patient care and strong outcomes for quality and efficiency. This course will help learners to successfully complete the process and apply best practices for selection and design of a new test menu.

Developing Quality Control Systems

This course is designed to help you with developing or improving Quality Control systems in your organization. Quality control systems in the clinical laboratory are important to:

  • Preventing analytical errors that impact diagnosis and patient management
  • Preventing falsely abnormal results leading to unnecessary further testing and work-ups for non-existing conditions
  • Achieving optimal cost efficiency
  • Achieving regulatory compliance

Preparing Standard Operating Procedures and Reports

Standard Operating Procedures (SOPs) ensure your lab will consistently perform quality procedures and deliver quality results. Properly formatted lab reports reduce the chances of communication errors between the laboratory and physician. This course is designed to help you accomplish this by explaining the Quality Management System framework and its Quality System Essentials and the development and delivery of SOPs and lab reports.

Competency Assessment of Testing Personnel Using a Test System Approach (enduring material)

This course focuses on designing a competency assessment program based on a test system approach that will aid in providing clinical laboratory personnel with a systematic assessment while providing the institution with necessary documentation to meet requirements of various regulatory agencies. Topics to be covered include: how training and competency differ; approaches to defining test systems; developing and documenting annual competency assessment; setting acceptable criteria for performance; action to take in cases of unacceptable performance; and the Lab Director's responsibility in the process.

Analyzing and Managing Workflow in the Lab (Advanced)

The focus of workflow analysis and quality improvement in the pathology lab is not only on improving efficiency but also patient outcomes. This course will cover the basic steps for quality process improvement, methods for assessing and challenging current processes, requirements of workflow management systems, criteria for measuring improvement and factors for success.

Financial Management


Nuts and Bolts Financial Management for the Pathology Practice (enduring material)

This lecture examines the fundamentals of budgeting and reporting financial information. You will review key measurements that are typically used in health pathology practices and you can compare your metrics against best practices. You will also learn key strategies for effectively managing your revenue stream.

Foundations in Business Planning as a Basis for Financial Management

From strategic planning to performance monitoring, it is important to adhere to the foundational concepts of financial planning in order for your lab to be successful. This course will delve into three foundational concepts for sound business planning and will present the learner with real life scenarios where poor planning leads to disaster. Learners will think critically about what leads to financial crises in laboratory settings and will be exposed to best practices that will help them avoid crises in their own laboratories.

Show Me the VALUE (enduring material)

During this lecture, participants will gain an understanding of the variety of ways we get paid for what we do. With the trend towards payment reform, pathology must identify our value. This session will provide participants with tools to aid in our valuation.

Preparing a Budget for Pathology and Laboratory Services

Managing the laboratory budget requires knowledge of your capital investment, sources of revenue, return on investment, direct and indirect costs and as well as negotiating skills and an understanding of the impacts of purchases and new tests on the strategic plan as well as profit. This course is designed to help improve your skills in these areas.

Budget Analysis and Financial Performance

Budget Analysis is a fundamental requirement for meaningful assessment of Financial Performance. Financial Performance is a critical measure of success (or failure) in an organization's pursuit of its strategic goals. This course provides a model for Financial Management of the lab, best practices for analyzing the Operating (Profit and Loss) Statement and ways to develop and interpret benchmarks to measure financial performance.

Strategic Planning and Performance Analysis for Your Pathology Practice Budget (Advanced) (enduring material)

TBD

Informatics


Pathology Informatics Management (Advanced) (enduring material)

This lecture focuses on applying principles of informatics management to the pathology practice. You will learn some of the basics of computer theory as well as some more sophisticated informatics concepts. You will be able to apply information management concepts to areas of the lab.

Laboratory Management Information Systems in Daily Practice

This course will follow Dr. Jones, a laboratory director, through the selection process of a new Laboratory Information System. It covers considerations for the LIS decision-making process including selection, contracting and integration with other systems. It also focuses on providing details about the functionalities and interfaces of LISs.

Informatics in the Anatomical Pathology Laboratory: Making It Work For You (enduring material)

Pathology informatics has become critical to help pathology laboratories meet current and future challenges. Some of these challenges include providing synoptic reporting, patient safety, subspecialty centralization, and personalized medicine. This educational session is specifically geared towards helping attendees overcome technical challenges. Key aspects of synoptic reporting and prospective peer review at sign out within the laboratory information system will be demonstrated.

Compliance


Pathology Compliance Issues and Practical Solutions (enduring material)

Managing the risks associated with legal and compliance aspects of the lab is one of the keys to managing a pathology practice. This lecture covers current legal and compliance issues that are important to protecting your patients, staff, equipment and your business.

Developing Model Compliance Programs

As a lab manager you are required to ensure your lab focuses on patient safety and meets Federal, State and private payer health care program requirements. Compliance programs are a fundamental to the clinical laboratory's ethical and business policies. They establish culture that promotes prevention, detection and resolution of instances of conduct.

Laboratory Inspections: How To Ensure Your Lab Will Meet The Regulatory Guidelines (enduring material)

This session will review tactics that one healthcare system (MedStar Georgetown University Hospital & MedStar Health) have implemented to assist the laboratory team in regulatory compliance. Participants will also be exposed to lessons learned from an experience that involved inspection teams from multiple regulatory agencies at the same time. Additional tools and resources for laboratory leaders will be reviewed to provide the participants with a regulatory tool box of strategies to use in their laboratory.

Fundamentals of a Laboratory Safety Program

This program is intended to introduce laboratory leaders and staff to the essential components of a laboratory safety program. You will learn about the various workings within a laboratory safety program specially how to define a safety program, areas of workplace safety and handling compliance with regulations.

Enroll Now



You get real life tools and experience, and engage with leaders in the field. When I saw the faculty roster, I thought, ‘Wow! This is the experience of a lifetime.’”
-Amy J. Wendel Spiczka, MS, SCT, MB, HTL(ASCP)CM
Manager, Anatomic Pathology
Department of Laboratory Medicne and Pathology
Mayo Clinic Arizona

 

 

 

$499
ASCP Members
$599
List Price

25-Course Lab Management Certificate Program

Key Features

  • Enroll in LMU at anytime and finish at your own pace
  • Engaging multimedia online curriculum
  • LMU faculty includes the who's who of laboratory leaders and managers drawn from the membership of APF and ASCP
  • Access to LMU resources designed to reinforce learning

Purchase includes access to LMU for three years. 

Download LMU order form here

Enroll Now

LMU can be a helpful and
fundamental management tool
to progress to lab manager.”

-John Baci, MBA, CPM
Director of Pathology Adminstration
Children's Hospital Boston

 

 

LMU Know

LMU Know are free resources made available to you and your laboratory team to help increase knowledge and application of laboratory concepts and principals. We are planning to expand this section with a wide range of content and tools to improve your LMU decisions.

Lab Management University Group in ONELab!

You talk, we listen! ONELab was created to foster relationships among all members of the laboratory team. As a member of a community of over 100,000 professionals focused on patient-centric care, we invite you to use this platform to share ideas as you work together, learn together, and move forward together. LMU has a group in ONELab where you will be able to share knowledge, ask questions, and contribute an Inspiring Lab Management Story or Quote!

Inspiring Stories of Laboratory Management

ASCP is collecting stories/testimonials of inspirational successes and challenges in the field of laboratory management. These stories will be collected in an eBook of inspiring laboratory management stories. These stories are intended to engage, inspire, and foster APF/ASCP loyalty. All revenue generated from the eBook will go toward scholarships for deserving Laboratory Professionals that cannot participate due to lack of financial resources.

Submission Incentives:

  • Gift certificate for ASCP products.
  • Opportunity to be a published author.
  • Top 5 voted best stories featured in next issue of Critical Values.
  • Entered to win 1 LMU Tuition Wavier or Path Informatics book.
  • 2014 ASCP Annual Meeting fee waiver and/or 2014 APF Spring Meeting fee waiver.

Click Here to submit your story to the Inspiring Laboratory Stories Submission site, and be chosen for publication!

Frequently Asked Questions

Our LMU FAQs are intended to address the many questions new students and interested participants have regarding LMU and its competency based-curriculum.

New Student Orientation

Please register for our new student orientation now offered as needed on the last Thursday of each month at 4 pm Central (with the exception of holidays). The new student orientation will outline the structure, benefits, and details around enrolling into the program and obtaining your LMU certificate of completion. Past recordings of this orientation are available, contact lmu@ascp.org if you are unable to attend the live sessions.

Next Date:

LMU New Student Orientation | Thursday, August 28, 2014
4 pm CT (2pm PT/3pm MT/5pm ET)
Click here to register >>

Preparing Laboratory Leaders for Today and Tomorrow
Angel Gant, MPM, PMP, LMU Project Manager – ASCP

Please register by August 26, 2014 to receive information on how to access the session.

LMU Webinar Recordings

Experience the forward thinking knowledge and vision of our guest faculty. Note as a LMU candidate you get access to the live session prior to posting.

"Choosing Wisely: Challenges for Laboratories in an ACO World"
featuring Lee H. Hilborne, MD, MPH, DLM(ASCP)CM FASCP

"Informatics and the Future of Lab Medicine"
featuring Michael Feldman, MD, PhD, FASCP

"Lessons in Communication from a Forensic Pathologist"
featuring Gregory G Davis, MD FASCP

"LMU Compliance 101"
featuring Jane Pine Wood, Esq
Enroll Now
Pathologists/Residents
Enroll Now
Laboratory Professionals



Clinical informatics is a growth area that pathologists and laboratory professionals need to learn.”
-Michael Feldman, MD, PhD, FASCP
Associate Professor
Pathology & Laboratory Medicine Director, Division of Pathology Informatics
Perelman School of Medicine
University of Pennsylvania

 

 

  1. Purchase the Laboratory Management University program.
  2. You will receive a confirmation within 24 hours that includes instructions to access your courses.
  3. You will receive a monthly email indicating your progress, new course offerings, and other Laboratory Management University program news and updates.
  4. Complete the requirements with a combination of live, online, and/or elective courses (at your convenience!)
  5. Once you have completed all 25 hours, you will receive the Laboratory Management Certificate of completion.
Enroll Now
Pathologists/Residents
Enroll Now
Laboratory Professionals

Pathology residency program directors self-identified in our survey that not only is this area [lab management skills] lacking with residents, but also indicated that not every residency program has the tools to teach this subject effectively.”
-Melissa Lord-Toof
Associate Director
American Pathology Foundation

 


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