Concierge Customer Service Representative
Jaime Andriopoulos
Paving the Way for Laboratory Professionals

When it comes to providing customer service, Jaime Andriopoulos knows that even a small gesture can make a big difference in someone's day. She will be serving as a Concierge Customer Service Representative to the Laboratory Professionals who attend the 2012 ASCP Annual Meeting, Oct. 31 - Nov.3, in Boston.

"I take pride in assisting guests so that they have a memorable experience," Ms. Andriopoulos said. "Going above and beyond lets our members know that they are important to us. That level of service is what sets ASCP apart."

She joined ASCP a year ago as a Membership Project Manager working with the ASCP Fellow Council, and now works with the Council of Laboratory Professionals. Before coming to ASCP, Ms. Andriopoulos had worked with several other healthcare organizations in the areas of membership and marketing.